FAQs

Why can't I wear Jeans?

We ask our clients not to wear jeans on the glacier, but instead to wear light weight trousers or shorts, as jeans get very cold and uncomfortable when wet. If jeans are all you have then we can provide you with waterproof over-trousers to wear instead.

Can we wear our own boots?

You are welcome to wear your good quality ankle supporting hiking boots with our crampons or the boots that we provide. Our boots are comfortable and warm and ensure you don't damage your own boots when strapping on your crampons. If you choose to wear your own boots, bring them in for a fitting the evening prior to your trip departure to see if they are suitable.

Do I need to bring a lunch?

You will need to bring your own lunch and drink for the Full Day and Ice-Climbing Trips with a light snack and drink required on the Half Day walk.

Do I need to bring a backpack?

We recommend bringing your own backpack when on one of our full day or 1/2 day tours. We have a limited number of backpacks for hire if you don't have one of your own.

Will I see blue ice?

Blue ice is a major highlight of a glacier trip. You have a much greater chance of seeing blue ice on our Full Day Glacier Adventure, as the higher you go on the glacier the bluer the ice becomes.

What is the temperature on the ice?

The temperature on the ice is typically only about 1-2 degrees cooler than in town but due to the nature of the environment the temperature can be very changeable and we recommend wearing 2-4 warm layers of upper body clothing depending on the conditions on the day.

Do I get my money back if it is raining?