A Franz Josef Glacier Guides tour group of number 22 supervised by number two guides witnessed a once in ten year rock fall event at the glacier at 3pm on Thursday.
Thankfully everyone involved is safe and well and we were very pleased at how our staff responded.
We'd like to take this opportunity to reinforce the importance of safety around glaciers and being part of a group, led by trained, experienced guides.
As a result of this incident a full geological testing of the area will be conducted to ensure the highest level of safety possible for our customers.
Franz Josef Glacier Guides undertakes on-going, daily assessments of the potential risk in the area. These risks are clearly communicated with our customers. However we do not claim to able to control nature - we work with a dynamic and ever-changing environment which is part of the thrill of adventure tourism.
See the footage here: