COVID-19 Update

Updated: 5th April 2022

To our customers and community,

New Zealand is at Alert Level Red.

Please note: vaccine passes will no longer be required in line with Government advice. But we kindly ask that all visitors please follow health and safety protocols on our premises.

Please read the following information on how we will be operating at this level:

On arrival: 

  • Please have your face covering on

What we're doing to keep you safe:

  • We require all kaimahi (staff) and manuhiri (visitors) to wear masks. Free masks will be available onsite.
  • Onboard the helicopter, masks are required for all passengers 12+ years. The inside of our helicopters and borrowed gear are carefully cleaned after every trip.
  • Franz Josef Glacier Guides is a cashless site at Red

Please find further information below on how Franz Josef Glacier Guides operates under each stage of the traffic light system.

At Red

  • We are open and operating a cashless site
  • Up to 100 people limit on site, based on 1m distancing
  • Face coverings required

At Orange

  • We are open
  • No limit on the number of people on site
  • Face coverings required

At Green

  • We are open
  • No limit on the number of people on site
  • Face coverings encouraged indoors

Existing tickets:

If you have any existing bookings affected by COVID-19 that you wish to move or refund please email for assistance.

 What is a COVID clean approved business?

The Qualmark award is a recognised and trusted sign of a quality travel experience; the COVID Clean Approved assessment has been designed to complement the high standard this award represents. By completing this assessment, it communicates to both staff and visitors that the operator is aware of and working to take measures to help prevent the spread of COVID-19.

For additional information about COVID-19 please refer to the Unite Against COVID-19 website or if you have symptoms call the NZ COVID-19 Healthline free on 0800 358 5453.

Ngā mihi,

Janelle Shaw

Business Manager - Franz Josef Glacier Guides


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