On check in you will be asked to provide some medical information.
Please ensure you advise our reservations staff of any previous medical conditions or injuries including (but not limited to):
Please note we are unable to accept as clients anyone over the weight of 115kg (253.5lb) or anyone who is, or may be, pregnant.
For safety reasons, please do not bring:
For your own security it's preferable not to bring:
If you wish to use your mobile phone to take pictures you are welcome to do so, however please note that Franz Josef Glacier Guides are not able to accept any responsibility in the case of any loss or damage to your property. Due to safety reasons we cannot allow some models of smartphone on to our aircraft, please ask our team for more details when you check in.
All our visitors and guides are equipped with the best in quality equipment.
Simply making sure our clients are as warm and comfortable as possible.