We are well qualified as well as passionate about our region.

We choose passionate staff from all walks of life, although most of our team have extensive outdoors experience or an adventure tourism background and bring a lot of skills with them.

Our rigorous guide training programme takes several weeks before our new guides begin an apprenticeship with senior staff. Training, reviews and assessment are on going for all staff, no mater how long they've been in their role. All of our guides complete first aid training before they are able to lead a group, and carry a first aid kit with them on each trip. 

All our guides hold their HIG ( Hard Ice Guiding) certification or are working towards it. This certification is conducted through the internationally recognised New Zealand Mountain Guides Association (NZMGA). Our business along with other New Zealand glacier guiding companies were key drivers in developing the glacier guiding qualifications pathway, in collaboration with the NZMGA.

Each day prior to the first commercial tour, our guides inspect the glacier and cut large step-lines and walking tracks.  As you pass through the unique terrain and impressive ice formations our experienced guides will be monitoring your movements carefully, ensuring that you are always safe on the ice. 



we provide it all

All our visitors and guides are equipped with the best quality equipment to ensure your warmth, comfort and safety on all our trips.

As part of your pre-departure briefing we will kit you out with the following:

  • Waterproof and breathable rain jacket
  • Waterproof over-trousers (if required)
  • Socks and sturdy boots (or you have the option to wear your own hiking boots)
  • Crampons for ice-based trips (with a small waist bag)
  • Woollen hats and gloves
  • Trekking poles