Our Guides

Our Guiding Team

We are well qualified as well as passionate about our region.

We choose passionate staff from all walks of life, although most of our team have extensive outdoors experience or an adventure tourism background and bring a lot of skills with them.

Our rigorous guide training programme takes several weeks before our new guides begin an apprenticeship with senior staff. Training, reviews and assessment are ongoing for all staff, no matter how long they've been in their role. All of our guides complete first aid training before they are able to lead a group and carry a first aid kit with them on each trip. 

All our guides hold their HIG (Hard Ice Guiding) certification or are working towards it. This certification is conducted through the internationally recognised New Zealand Mountain Guides Association (NZMGA). Our business along with other New Zealand glacier guiding companies were key drivers in developing the glacier guiding qualifications pathway, in collaboration with the NZMGA.

Each day prior to the first commercial tour, our guides inspect the glacier and cut large step-lines and walking tracks.  As you pass through the unique terrain and impressive ice formations our experienced guides will be monitoring your movements carefully, ensuring that you are always safe on the ice.