OUR GUIDING TEAM
We are well qualified as well as passionate about our region.
We choose passionate staff from all walks of life, although most of our team have extensive outdoors experience or an adventure tourism background and bring a lot of skills with them.
Our rigorous guide training programme takes several weeks before our new guides begin an apprenticeship with senior staff. Training, reviews and assessment are on going for all staff, no mater how long they've been in their role. All of our guides complete first aid training before they are able to lead a group, and carry a first aid kit with them on each trip.
All our guides hold their HIG ( Hard Ice Guiding) certification or are working towards it. This certification is conducted through the internationally recognised New Zealand Mountain Guides Association (NZMGA). Our business along with other New Zealand glacier guiding companies were key drivers in developing the glacier guiding qualifications pathway, in collaboration with the NZMGA.
Each day prior to the first commercial tour, our guides inspect the glacier and cut large step-lines and walking tracks. As you pass through the unique terrain and impressive ice formations our experienced guides will be monitoring your movements carefully, ensuring that you are always safe on the ice.
JOIN OUR GUIDING TEAM
Love the outdoors? Have a genuine passion for delivering an exceptional customer experience? This could be the job for you.
We're always on the lookout for new guides to join our team on both a fixed-term basis and longer term for the right applicants. While experience and qualifications are beneficial, a passion for the outdoors and the energy to provide an incredible experience for all manuhiri (visitors) is essential. If you're keen to join our team we'd love to hear from you!
We're looking for people with the following experience and attributes:
- Previous guiding or outdoor experience or a tertiary qualification in outdoor education
- First aid qualification - PHEC or above
- A great work ethic and flexible attitude to working weekends and holidays
- A genuine love of the outdoors in both professional and personal capacity
- Physically fit and active
- A capable and enthusiastic communicator, capable of talking and relating to people from all walks of life
- An excellent team player
- Calm under pressure
- Open to embracing Ngāi Tahu culture and learning new skills on the job
- Be keen to live and work in one of the most beautiful parts of New Zealand
- You must be eligible to work in New Zealand and have a valid work visa
- Able to attend a 1 day interview conducted in Franz Josef
- Consent to drug and alcohol testing pre-employment and ongoing as required
- Be at least 18 years of age
- Competitive remuneration
- We have a world-renown reputation for the quality of our guide training. As a member of the team you'll receive on-going training and development opportunities, both internally and externally, in areas including technical skills, safety and client care.
- Our guide training is one of the elements that sets us apart and is designed to ensure both exceptional experience delivery but also career progression and increased opportunity for all our guides.
- Assistance finding local accommodation as required
What to expect when you start with us:
- An initial induction period to get to know the team and workplace
- Progressive training, assessment and feedback as you come up to speed with the guiding process over a 4 - 6 week period
- Ongoing tailored development program to progress through levels of guiding, including working towards your Hard Ice Guide level 2 qualification
We would love to hear from you:
- All our vacancies are posted to the Ngāi Tahu Tourism website 'work for us' page found here: https://workforus.nttourism.co.nz/businesses/franz-josef-glacier-guides
- You can also register for job alerts at this same link and we'll notify you when positions become available